All Systems Operational

Uptime over the past 90 days. View historical uptime.
Reconcile ? Operational
90 days ago
100.0 % uptime
Today
Grow ? Operational
90 days ago
100.0 % uptime
Today
PSA Synchronization Services ? Operational
Upstream Services Operational
SendGrid API v3 Operational
AWS ec2-us-east-2 Operational
LaunchDarkly Feature flag CDN Operational
AWS s3-us-east-2 Operational
AWS elasticbeanstalk-us-east-2 Operational
AWS route53-us-east-2 Operational
Chargebee API (US) Operational
Chargebee Customer Portal Operational
Chargebee Checkout (US) Operational
Chargebee Self-Serve Portal (US) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 3, 2025

No incidents reported today.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
AWS Outage Impacting Third-Party Services
Resolved - This incident has been resolved.
Oct 20, 21:21 MDT
Update - The earlier performance issues related to the AWS outage have been fully resolved.

We’ve implemented updates to our systems to reduce reliance on affected third-party dependencies and to better isolate our services from similar upstream incidents in the future.

All systems are now operating normally.
Oct 20, 21:20 MDT
Update - We are continuing to monitor the status of the affected subprocessors and will update here when we have confirmed their issues have been resolved.
Oct 20, 15:57 MDT
Update - We are continuing to monitor the status of the affected subprocessors and will update here when we have confirmed their issues have been resolved.
Oct 20, 12:25 MDT
Monitoring - We are aware of an ongoing AWS outage that’s impacting several third-party services our platform relies on, including our subscription and feature management services (Chargebee and LaunchDarkly).

At this time, users may experience issues such as:
- Inconsistent feature availability or loading behavior
- Possible timeouts in certain parts of the application

Our infrastructure remains fully operational, but we’re closely monitoring downstream dependencies as AWS works to resolve their incident.

What we’re doing:
- We’ve confirmed Gradient systems are stable
- We’re actively monitoring affected vendors’ status pages and APIs.
- We’ll provide updates here as soon as we have more information.
Oct 20, 09:01 MDT
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